At Trendbeo, we aim to provide a smooth and transparent shopping experience. This Cancellation Policy outlines how and when orders may be canceled on our platform.

1. Order Cancellation by Customers  
Customers may cancel their orders before the seller confirms or begins processing the order. Once the order has been confirmed or shipped, cancellation may no longer be possible.

2. Cancellation by Sellers  
Sellers may cancel orders under certain conditions, including:  
- Product being out of stock  
- Errors in pricing or product listings  
- Inability to fulfill the order due to unforeseen circumstances  

If a seller cancels an order after payment has been completed, the customer will receive a full refund.

3. Cancellation by Trendbeo  
Trendbeo reserves the right to cancel any order in cases of suspected fraud, payment verification failure, or violations of platform policies.

4. Refund for Canceled Orders  
If an order is canceled after payment has been processed, the refund will be issued via the original payment method or an alternative method where applicable.

5. Refund Processing Time  
Refunds are typically processed within 5–10 business days, depending on the payment provider.

6. Contact Support  
For assistance regarding order cancellations, please contact us:

Email: support@trendbeo.rs  
Address: Dragoslava Srejovića 6C, 11060 Belgrade, Serbia